WARRANTY
WARRANTY
All ENC Down Range ammunition is warranted against material and workmanship defects. ENC Down Range its ammunition to be free from defects in workmanship and materials for a period of one (1) year from the date of purchase If the ammunition is found to be defective due to material or workmanship, This warranty is extended only to the original consumer purchaser. During the warranty period, we will (at our sole option) repair, replace or refund the purchase price of any defective part or product covered by this warranty when it is returned by the original owner with proof of purchase and an assigned RMA number from the factory. The repair, replacement or refund will be without charge except for reasonable shipping, handling and insurance charges. All ammunition warranty claims are handled on a case-by-case basis. In order to initiate a claim, please contact our Customer Service Technicians at 910-548-2233. All ammunition warranty claims must have a Return Authorization (RA) number assigned before acceptance at our facility for further examination.
Please DO NOT send ammunition without obtaining an RA number from ENC Down Range Customer Service staff. Improper storage and handling of ammunition may result in damage to the product. The appearance of exposure, corrosion or any other evidence of damage that occurred after the product was sold will void any warranties. This warranty does not cover products damaged or rendered defective due to accident, misuse, abuse, modification, water damage, neglect, reloading, improper handling or storage, or failure to follow instructions for use.
ANY WARRANTIES IMPLIED BY LAW SHALL IN NO EVENT EXTEND BEYOND DURATION OF THIS EXPRESS WARRANTY.
REPAIR OR REPLACEMENT AS PROVIDED HEREIN IS YOUR EXCLUSIVE REMEDY FOR ANY DEFECTIVE PRODUCT. IN NO EVENT SHALL WE BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING OUT OF THE PURCHASE OR USE OF THIS PRODUCT, WHETHER BASED UPON CONTRACT, TORT, STATUTE OR OTHERWISE.
***THERE IS NO WARRANTY FOR ANY CUSTOM/SPECIALITY AMMUNITION ORDERS.
To return a product, send with transportation prepaid, to:
123 Peletier Shores Dr
Peletier, NC 28584
United States